All orders will be shipped within 1-3 business days of placing your order unless otherwise specified at checkout. Orders are shipped pending availability and credit verification. All domestic shipping destinations usually take 3 - 7 business days to be delivered. Delivery time does not include Saturdays, Sundays or holidays.
We can ship to virtually any address in the world.We ship all of our packages using Canada Post. Prices for shipping will be determined during checkout. Please note that some shipping options may not be not trackable.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full Dollar.
You may return most new, unopened Jewelry within 7 days of delivery for a full refund (except 10% of your order price to cover the shipping and restocking). Please note that all returns should be in its full original packaging. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return Jewelry, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.